Most hotel Wi-Fi login pages still stop at authentication. The guest enters a room number and last name, a voucher code or an email address, gets connected, and leaves the page. In the AI era, our partner ANTlabs points out, that first login is one of the earliest digital touchpoints in the stay, and almost every connected guest passes through it.
ANTlabs transforms that moment into an AI concierge touchpoint. With ANTlabsEzXcess as an HSIA service pillar, powered by SG5 Gateways and ASP Cloud, hotels can introduce a Wi-Fi AI concierge at login. Guests get connected and continue in the same familiar chatbot conversation to check breakfast hours, request housekeeping, ask about late checkout, explore dining or spa options, find transport information, or receive offers that match their profile, stay purpose or loyalty status.
For hotels, the result is a more seamless, high-touch digital journey from the first login: one that engages guests earlier, promotes relevant services, supports up-sell opportunities, and works with the hotel's own AI strategy or guest engagement platform.
Peacey Systems is ANTlabs' North American distributor. If you provide guest Wi-Fi to hotels, we can show you how this fits your offering.
Source: ANTlabs (LinkedIn, Sep 2026). Read the original.
About Peacey Systems
Peacey Systems LLC is the North American distributor for ANTlabs, the Singapore-based provider of hospitality connectivity and guest experience solutions including ANTlabsEzXcess guest Wi-Fi, SG5 gateways, ASP Cloud, ANTlabsEzTV and ANTlabsEzCast. We work with hotels, integrators and guest Wi-Fi providers across North America to select, deploy and support the right ANTlabs solution for each property.
Talk to Peacey Systems
Want to discuss how this fits your hotels or guest Wi-Fi offering? Schedule a Planning Session or call +1 313-228-2209.